Privacy Policy

Introduction

Eastern Europe Properties ("we", "our", or "us"), owned and operated by Binary Trust SRL, a company registered in Romania, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website easterneuropeproperties.com and use our services.

We aggregate publicly available property data from multiple sources across Eastern Europe and provide tools to help you find and analyze properties. We do not sell your personal data to third parties.

Information We Collect

Personal Information

We collect personal information that you voluntarily provide to us when you:

• Register for an account
• Contact property owners or agencies
• Subscribe to our newsletter
• Submit property inquiries
• List properties as an agency

This may include: name, email address, phone number, and message content.

Automatically Collected Information

When you visit our website, we automatically collect certain information about your device and usage patterns using analytics tools including Google Analytics and PostHog. This includes:

• IP address (anonymized)
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device type and screen resolution
• User interactions and click patterns
• Search queries and filter preferences

These analytics tools help us understand how users interact with our platform and improve our services. We do not sell this data to third parties.

Property Data Aggregation

We use our proprietary tools to aggregate publicly available property listings from multiple sources across Eastern Europe. This data includes:

• Property descriptions, prices, and specifications
• Property photos and location information
• Contact information for property owners and agencies
• Property source URLs and identifiers

All aggregated property data comes from publicly accessible websites and listing platforms. We respect the terms of service of each source and only collect publicly available information.

How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Connect you with property owners and agencies
• Send you property alerts and updates (if subscribed)
• Respond to your inquiries and provide customer support
• Improve and optimize our website and services
• Analyze usage patterns and trends
• Prevent fraud and ensure security
• Comply with legal obligations

Information Sharing and Disclosure

With Property Agencies

When you submit an inquiry about a property, we share your contact information and message with the relevant property owner or agency to facilitate communication.

Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as:

• Email service providers (Mailgun)
• Analytics providers (Google Analytics, PostHog) - to understand website usage and improve our services
• Cloud hosting providers (Supabase, AWS)
• Payment processors (Stripe) - for agency subscriptions

We do not sell your personal data to any third parties. Service providers only have access to the data necessary to perform their specific functions and are contractually obligated to protect your information.

Legal Requirements

We may disclose your information if required by law or in response to valid requests by public authorities.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted or expired).

Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee its absolute security.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Property inquiries and contact data are typically retained for up to 2 years.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Objection: Object to our processing of your personal data
• Portability: Request transfer of your data to another service
• Withdrawal: Withdraw consent for data processing at any time

To exercise these rights, please contact us at privacy@easterneuropeproperties.com

Third-Party Websites

Our website may contain links to third-party websites (such as property source websites). We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us.

International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. We take appropriate safeguards to ensure your data is protected in accordance with this Privacy Policy.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: